Achieve your ITIL® (Version 5) Practice Manager designation with a bundled learning pathway from ITSM Hub. Our designation bundles give you everything you need in one package, all courses, all examinations, and 12 months to complete your pathway at a pace that works for you.    Choose between attending our courses live in our virtual classroom, delivered by an expert instructor or our self-paced online/eLearning course bundle. You have 12 months from enrolment to complete your courses. About ITIL® (Version 5) ITIL® Version 5 is the next evolution of the world's most trusted IT management framework. Built for AI-driven, digital-first organisations, it expands ITIL® beyond IT service management to full digital product and service management, relevant wherever digital products and services create value.   ITIL® Version 5 unifies products and services into one lifecycle so organisations can design, build, launch and improve together. The result: faster delivery, fewer gaps, better customer experiences and stronger business outcomes. The qualification scheme includes nine core modules and one extension module, organised across three professional designations, with ITIL® Foundation as the entry point for all pathways. About the ITIL Practice Manager Bundle For professionals focused on operational practice and service delivery The Practice Manager designation develops deep expertise in a defined cluster of ITIL® practices, equipping you to design, implement and improve the specific practices most relevant to your role. This is the most focused of the three designations and the fastest pathway for specialists in service operations, IT asset management or service management improvement. This bundle includes: Course Description  ITIL® Foundation (Version 5)  The entry point for all learners. Introduces the shared language, core concepts and unified lifecycle for managing digital products and services. Practice Specialisation (choose one) Each course combines 5 key ITIL practices into one module.  Monitor, Support and Fulfil  (MSF): Service Desk, Incident Management, Problem Management, Service Request Management, Monitoring and Event Management.  Plan, Implement and Control  (PIC): Change Enablement, Deployment Management, Release Management, Service Configuration Management, IT Asset Management.  Collaborate, Assure and Improve  (CAI): Relationship Management, Supplier Management, Service Level Management, Continual Improvement, Information Security Management.  ITIL® Transformation  Aligns people, processes and technology for sustainable change. Guides organisations through enterprise-wide transformation with an adaptable, context-aware approach. You must complete the Foundation course before attending your chosen Practice Specialisation and Transformation courses. Full course details, including learning outcomes, exam information and inclusions are available on each individual course page. What you earn: ITIL® Practice Manager (Version 5) designation, awarded by PeopleCert. Available as: Virtual Classroom | Self-Paced Online - 12 months access How does the bundle work? Purchase the bundle to secure your courses at the discounted price Choose your preferred delivery format: Virtual classroom: Dates are scheduled after purchase, see the individual course pages for upcoming date options. Exam vouchers and official eBooks are issued on the first morning of each respective course. Self-paced online: Course access are activated upon purchase. Your exam vouchers and official eBooks are issued on activation. You have 12 months to complete your courses and sit the exams. Choose your preferred Practice Specialisation course: A member of the ITSM Hub Team will be in touch to confirm your preference and assist with registering you. Complete Foundation and earn your ITIL® Foundation certification from PeopleCert. Your official ITIL® Foundation eBook will be available in your PeopleCert account Complete your Practice Specialisation and Transformation courses or progress in your online learning portal to these courses. Earn your Practice Specialisation and ITIL® Transformation certifications from PeopleCert and earn your ITIL® Practice Manager (Version 5) designation, awarded by PeopleCert! What's in the bundle? All instructor-led virtual classroom or self-paced/eLearning online courses required for the ITIL Practice Manager designation. Official PeopleCert training e-materials for each course, including Learner Workbooks (downloadable), practice examinations and quick reference guides. 1x ITIL examination voucher for each course, valid for 12 months from date of issue. The official ITIL® publication as an eBook, accessible through your PeopleCert portal. Post-course instructor support. 12 months to complete your full pathway. Digital badge upon passing each certification, shareable with your professional network See individual course pages for scheduled dates, or contact our team to discuss private or onsite delivery options. Optional add-ons Upgrade your enrolment at checkout with one of the following options: Add-On What's included Best for PeopleCert Take2 A second attempt at the exam if you don't pass first time, subject to PeopleCert's Take2 terms Anyone who wants extra peace of mind PeopleCert Plus Membership 12-month subscription including Take2 re-sit and a range of candidate resources Anyone who wants ongoing access to PeopleCert study tools and benefits Please note: *PeopleCert Plus Membership is recommended as you will receive a Take2 exam re-sit for ALL courses (and any other PeopleCert exams completed during your membership). *Take2 must be purchased before your exam is issued. Why choose the bundle? Save on cost - the bundle price is lower than purchasing all courses separately. Committed pathway - enrolling in all courses at once keeps your learning momentum and ensures you progress to ITIL® Practice Manager without delay. Flexible scheduling - you have 12 months to complete all 3 courses, with dates scheduled independently throughout the year. Complete ITIL® Practice Manager coverage - Foundation builds your understanding of the ITIL® language, core concepts and unified lifecycle; Practice Manager develops your specialised practices; Transformation how to lead, deliver and sustain organisational transformation in the digital age. eBook continuity - the official ITIL® publications received during the Practice Manager and Transformation courses are the reference material permitted in the associated open-book exam, so completing both courses through ITSM Hub ensures you have everything you need.   Are there any prerequisites? There are no prerequisites for the ITIL® Foundation course. ITIL® Foundation certification is the prerequisite for the ITIL® advanced courses.   Aiming for ITIL® Master? ITIL® Master is the highest level of recognition in the qualification scheme. It is awarded to professionals who achieve all three designations: Practice Manager, Managing Professional and Strategic Leader. Note that ITIL® Transformation is shared across all three pathways, you only need to complete it once, regardless of how many designations you pursue.    Contact us to discuss a custom Master pathway bundle    Need a custom bundle? Not sure which pathway is right for your team, or looking to combine modules across designations? ITSM Hub can build a custom learning pathway for your organisation, tailored to your team's current certifications, roles and goals. We work with organisations across Australia to design structured, cost-effective learning programmes that build real capability, not just credentials. Request a custom quote  The ITIL® (Version 5) Qualification Scheme Designation Required modules ITIL® Practice Manager Foundation + one Practice Specialisation (MSF, PIC or CAI) + Transformation ITIL® Managing Professional Foundation + Product + Service + Experience + Transformation ITIL® Strategic Leader Foundation + Strategy + Transformation ITIL® Master All three designations above ITIL® Transformation is a shared module, completing it once counts towards Practice Manager, Managing Professional and Strategic Leader.