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IT Service Management

ITSM Hub delivers IT Service Management certification and training courses for anyone working in IT or in roles that interact with IT. Our IT Service Management courses provide essential and practical knowledge to enhance understanding and develop the most vital components every IT organisation requires in order to effectively manage as well as enhance, its ITSM processes.

Our courses can be customised to meet your organisational needs and requirements. Book a time with our consultant to discuss further or email us for more information.

8 IT Service Management courses

IT Management and Leadership Professional (ITMLP®)
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IT Management and Leadership Professional (ITMLP®)

$3,295.00 NZD
IT Management and Leadership Executive (ITMLE®)
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IT Management and Leadership Executive (ITMLE®)

$3,295.00 NZD
Problem Management: Root Cause Analysis Specialist
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Problem Management: Root Cause Analysis Specialist

$1,550.00 NZD
Service Catalog Specialist Course & Examination
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Service Catalog Specialist Course & Examination

$1,550.00 NZD
Configuration Management Specialist Course & Examination
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Configuration Management Specialist Course & Examination

$1,550.00 NZD
Business Continuity & Disaster Recovery Workshop
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Business Continuity & Disaster Recovery Workshop

$1,100.00 NZD
Major Incident Management Workshop
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Major Incident Management Workshop

$1,100.00 NZD
Customer Service Skills for IT Professionals
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Customer Service Skills for IT Professionals

$950.00 NZD

ACCREDITATION

Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.
APMG International badge for Change Management training organization on a white background
Certified Business Relationship Manager badge from BRM Institute and APMG International
BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.
Logo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.
Logo of Agile Business Consortium AgilePM with APMG International accreditation on a white background
EXIN SIAM Foundation badge with accreditation details on a white background
DevOps Institute accredited training organization badge by PeopleCert on a white background
ITIL accredited training organization logo with PeopleCert on a white and purple background
PRINCE2 accredited training organization logo with PeopleCert on a light blue background
Company
Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.
APMG International badge for Change Management training organization on a white background
Certified Business Relationship Manager badge from BRM Institute and APMG International
BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.
Logo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.
Logo of Agile Business Consortium AgilePM with APMG International accreditation on a white background
EXIN SIAM Foundation badge with accreditation details on a white background
DevOps Institute accredited training organization badge by PeopleCert on a white background
ITIL accredited training organization logo with PeopleCert on a white and purple background
PRINCE2 accredited training organization logo with PeopleCert on a light blue background
Company
Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.
APMG International badge for Change Management training organization on a white background
Certified Business Relationship Manager badge from BRM Institute and APMG International
BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.
Logo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.
Logo of Agile Business Consortium AgilePM with APMG International accreditation on a white background
EXIN SIAM Foundation badge with accreditation details on a white background
DevOps Institute accredited training organization badge by PeopleCert on a white background
ITIL accredited training organization logo with PeopleCert on a white and purple background
PRINCE2 accredited training organization logo with PeopleCert on a light blue background
Company
Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.
APMG International badge for Change Management training organization on a white background
Certified Business Relationship Manager badge from BRM Institute and APMG International
BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.
Logo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.
Logo of Agile Business Consortium AgilePM with APMG International accreditation on a white background
EXIN SIAM Foundation badge with accreditation details on a white background
DevOps Institute accredited training organization badge by PeopleCert on a white background
ITIL accredited training organization logo with PeopleCert on a white and purple background
PRINCE2 accredited training organization logo with PeopleCert on a light blue background
Company
Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.
APMG International badge for Change Management training organization on a white background
Certified Business Relationship Manager badge from BRM Institute and APMG International
BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.
Logo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.
Logo of Agile Business Consortium AgilePM with APMG International accreditation on a white background
EXIN SIAM Foundation badge with accreditation details on a white background
DevOps Institute accredited training organization badge by PeopleCert on a white background
ITIL accredited training organization logo with PeopleCert on a white and purple background
PRINCE2 accredited training organization logo with PeopleCert on a light blue background
Company
WHAT PEOPLE SAY

Trusted by IT professionals worldwide

★ ★ ★ ★ ★
"Rose used many real life examples of concepts being taught. Very engaging instructor with lots of elaboration on courseware."
AE
Adam E. · Evolution Mining
★ ★ ★ ★ ★
"A brilliant course that helped me fully understand the role of BRM and inspired me to seek employment in this area."
SL
Stephen L. · University of Sydney
★ ★ ★ ★ ★
"Peter took us through a lot of content at a very good pace and managed to make it interesting and relevant. I passed the exam on my first go after completing the course. Such a pleasant surprise, I'd be interested to attend more courses in the future."
ST
Sharmaine T. ·
Resources

ITSM Articles

What is ITSM?

What is ITSM?

A quick look at business continuity and IT service continuity

A quick look at business continuity and IT service continuity

Navigating the Top 5 Challenges in Service Configuration Management

Navigating the Top 5 Challenges in Service Configuration Management

Not sure where
to start?

If you are planning training for yourself or your team, we can help. Booking a strategy call and we can assist with the mapping of requirements and provide recommendations that fit your desired outcomes.

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