Decorative circle
Decorative circle

Design Thinking

DTMethod® is a structured approach to Design Thinking, enabling organisations to systematically explore, ideate, and build user-centered solutions. It’s built around three interlocking components: DTModel - Guides the process through Exploration, Creative, and Construction phases. |  DTTools - Helps teams understand user needs via interviews, stories, personas, etc. | DTRules & Roles - Defines roles, interactions, and responsibilities within a collaborative ecosystem.

ITSM Hub are accredited by APMG International to deliver DTMethod Foundation and DTMethod Practitioner. Learn how to design good solutions and implement them in your organisation, join our next course running in our virtual classroom. 

In addition to our certification offerings from Design Labs, ITSM Hub provide a customisable Design Thinking simulation workshop. Ideal for team building and hands-on, immersive simulation. 

WHAT PEOPLE SAY

Trusted by IT professionals worldwide

"Rose used many real life examples of concepts being taught. Very engaging instructor with lots of elaboration on courseware."
AE
Adam E. · Evolution Mining
"A brilliant course that helped me fully understand the role of BRM and inspired me to seek employment in this area."
SL
Stephen L. · University of Sydney
"Peter took us through a lot of content at a very good pace and managed to make it interesting and relevant. I passed the exam on my first go after completing the course. Such a pleasant surprise, I'd be interested to attend more courses in the future."
ST
Sharmaine T. ·

Not sure where
to start?

If you are planning training for yourself or your team, we can help. Booking a strategy call and we can assist with the mapping of requirements and provide recommendations that fit your desired outcomes.