ITIL® AI Governance Self-Paced Online Course & Examination
Practical skills to use and govern AI with confidence, helping you stand out, stay relevant and create real value in an AI-driven world.
Purchase today for a 25% discount on the official PeopleCert eLearning course and online exam voucher!
- Duration
- 12-months self-paced
- Format
- Official PeopleCert eLearning
- Exam
- Online voucher included
- Prerequisite
- None
- Pay by card or Klarna
- Invoice or purchase order
- PeopleCert Accredited Training Organisation
- 25+ years delivering accredited training
- 15,000+ professionals certified
- 2,500+ organisations served
Course overview
What you'll learn
AI impacts every role, every function and every organisation. ITIL AI Governance helps establish a common language and practical approach to responsible AI adoption, enabling teams to work with greater consistency, confidence and trust.
- Build a foundation in ITIL, governance, and AI so you can apply AI governance in practical organisational contexts.
- Learn how to balance innovation, value creation, trust, accountability, and risk.
- Understand how AI affects products, services, operations, decision-making, and organisational workflows.
- Explore what good AI governance looks like and how governance maturity develops across different organisational contexts.
- Discover how the ITIL AI Capability Model supports responsible, scalable AI adoption.
- Understand how the ITIL AI Governance Model supports a practical and consistent approach to AI governance.
- Learn how global and national regulatory requirements shape AI governance and affect organisational policies, responsibilities, and decision-making.
- Discover how the ITIL AI Governance Improvement Model can be integrated with other frameworks and methods to support a practical and consistent approach.
Buy your ITIL® AI Governance Self-Paced Online Course & Examination
Start your course today, 25% discount is automatically calculated at the check out.
ITIL® AI Governance Self-Paced Online Course & Examination
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Everything that's included
- Interactive content8-hours of bite sized modules
- Practical exercisesQuizzes and scenario-based case studies
- 1 x exam voucherValid 12 months, sit when you are ready
- ITIL Version 5 resourcesLearner kit and official publication
- Available 24/7Anywhere with an internet connection
- Course supportOur trainers are just an email away
Course preview
See inside the self-paced course
A quick look at how the official PeopleCert eLearning course looks and feels. This example is the ITIL Foundation Version 5 course.
Buy Now - 25% off at check outWhat skills will you gain?
- Responsible AI Governance | Build practical capability to embed oversight, accountability, transparency and ethical safeguards across AI use.
- AI Governance in Practice | Apply AI governance through real-world workplace scenarios across the AI governance lifecycle.
- Applying the ITIL AI Capability Model | Apply the model to determine governance requirements and tailor risk profiles and controls to a range of AI capabilities.
- Applying the ITIL AI Governance Improvement Model | Learn how to move from principles to action, assess current AI governance, design appropriate adjustments, and ensure governance remains effective over time.
No prerequisites. This is an extension course in the ITIL Version 5 scheme and open to all.
The exam at a glance
- Format
- Online, closed book
- Questions
- 40 multiple choice
- Duration
- 60 minutes
- Pass mark
- 70% (28 of 40)
- When
- 24/7, when you're ready
- Proctoring
- Live online, photo ID and webcam
- Voucher valid
- 12 months
- Included
- Exam voucher with your course
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to start?
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