Service Integration and Management (SIAM) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This SIAM™ Foundation certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management.  With your Self-Paced Online Course, you receive: Access to 8 lessons of our SIAM Foundation course (2.5 hours of instructor-led video content) 24/7 availability for 12-months Downloadable PDF's, including course presentation  Mid course quizzes with immediate online correction  1 x sample examination Official SIAM Foundation online exam voucher from EXIN, the global examination provider Instructor assistance is available via email  Course Overview The SIAM™ certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes the SIAM™ Foundation knows how Service Integration and Management delivers business value and is able to contribute to the implementation and use of SIAM in an organisation.  Service Integration and Management (SIAM) also has a synonym: multi-sourcing integration (MSI). Within the scope of this certification, only the term Service Integration and Management is used.  Candidates should be able to demonstrate knowledge of the fundamental concepts of Service Integration and an understanding of bringing together multiple service providers to strive for a common goal, in order to support the client organisations’ agreed objectives for service delivery.  Learning Outcomes At the end of your SIAM Foundation course, candidates will have an understanding of the following: Understand the main concepts and processes of SIAM that are used in organisations  Establish a SIAM ecosystem in order to better organise the organisation's resources  Provide better support during a SIAM implementation by understanding the main considerations for the most important processes  Reduce risks associated with Integrated Services and the SIAM ecosystem Connect different practices with SIAM to boost and improve the organisation’s service provision.  Integrate services by using different structures based on SIAM practices and methodology  Recognise the key stages of SIAM implementation in order to better plan its roll-out  Determine SIAM roles and responsibilities in processes and the organisation  Better select the most appropriate SIAM practices in line with the organisation’s environment and maturity.  Who should attend This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or that want to implement this methodology in an organisation, in particular those professionals who are already working with IT Service Management processes. Furthermore, this SIAM™ certification is intended for providers that want to implement and manage Service Integration and Management models.  The following roles could be interested in this module:  Chief Strategy Officers (CSOs)  Chief Information Officers (CIOs)  Chief Technical Officers (CTOs)  Service Managers  Service Provider Portfolio Strategists/Leads  Process Managers  Project Managers  Change Managers  Service Level Managers  Business Relationship Managers  Program Managers  Supplier Managers  Service Architects Process Architects  Business Change Practitioners and  Organisational Change Practitioners  Prerequisites There are no specific pre-requisites for entry to the examination; however it is strongly recommended that candidates have good knowledge of IT Service Management terminology, for instance through a recognised IT Service Management framework.  Exam & Certification The EXIN SIAM™ Foundation exam tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.  This course prepares you for the closed-book, 60 minute, 40 question exam leading to the SIAM™ Foundation Certification. This exam is administered by EXIN. You must attain a passing mark of 65% (26 marks) to be awarded the certificate.  Course Material & Inclusions Access to your own online learning portal for 12-months to work through the course materials and prepare for the examination. This course is delivered via downloadable resources, practice exam and quizzes and 2.5 hours of instructor-video content. Our instructor is available via email for further assistance, questions or clarification. SIAM Foundation online exam voucher from the global examination provider EXIN.  A digital badge you can share with your network of your course achievement will be provided via email upon passing your certification exam.