ITIL® 4 Practitioner: Information Security Management Self-Paced Online Course & Examination
The ITIL 4 Practitioner: Information Security Management practice enables IT professionals to provide best practice guidance on how to protect the information needed by an organisation to conduct its business.
Our self-paced online course provides candidates access to PeopleCert's official eLearning for 12-months. There are 3 hours of content to learn at your own pace. PeopleCert eLearning is interactive, filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching. These materials are designed to give you the confidence to pass your examination and provide you with a great understanding of this ITIL 4 module.
This course will prepare you for the examination leading to the ITIL® 4 Practitioner: Information Security Management certificate. Our eLearning bundle includes:
- PeopleCert online exam voucher
- Official ITIL publication available as an eBook
The ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course.
Course Overview
The ITIL 4 Practitioner: Information Security Management practice enables professionals to understand and manage risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation. The practice underpins the strategy and operations of all modern organisations, regardless of how many IT systems they use for conducting their business.
- Ensure in conjunction with other ITIL Practices that an organisation’s products and services meet the required level of information security for all involved parties
- Protect the technology and data assets crucial for the organisation’s operations including from loss of reputation and financial consequences
- Protect the organisation, its employees and its customers from cyber crime
Provide a clear picture of information security threats and vulnerabilities - Measure, assess and develop the Information Security Management practice capability in their organisation by using the ITIL Maturity Model.
Learning Outcomes
- Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets.
- Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of Information Security Management in mitigating risks and ensuring compliance with security standards.
- Explore Information Security Management processes, including key activities, and learn how to integrate them into your organisation's value stream to establish a robust and comprehensive approach to information security.
- Focus on the key roles of the Information Security Management practice and understand how to position the practice effectively within your organisation. Develop the necessary competencies for identifying, assessing, and managing information security risks.
- Explore how Information and Technology can support and enable the Information Security Management practice to deliver improvements, providing tools, technologies, and best practices for implementing security controls and measures.
- Focus on the role of partners and suppliers in the Information Security Management practice, understanding how to collaborate effectively to enhance the organisation's security posture and resilience.
- Discover how the capability criteria support the practice's capability development, ensuring alignment with industry best practices and organisational requirements for effective Information Security Management.
- Learn strategies for succeeding with Information Security Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of a proactive and risk-based approach to information security to protect organisational assets and reputation.
Who should attend
IT Operation Managers, IT Service Managers, IT Operations Specialists, Product Managers, Data Analysts, System Administrators, Network Administrators, Database Administrators,
Solutions Architects and IT Service Desk Analysts.
Prerequisites
ITIL 4 Foundation certification is a pre-requisite for this course.
Exam & Certification
This course prepares participants for the examination leading to the ITIL® 4 Practitioner: Information Security Management certification.
- A 30-minute, 20 question, multiple-choice exam is administered by an independent examination body, PeopleCert.
- A passing mark of 65% is required to receive your certificate.
The exam is provided as an online examination voucher, which you will receive with your course access, via email from PeopleCert with information on how to register and schedule your exam. The examination is 30 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.
The exam schedule is available 24/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination soon after completing your course – this is when the information is fresh and relevant.
Course Material & Inclusions
Access to PeopleCerts official eLearning for 12-months. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics. PeopleCert eLearning is interactive and filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
ITIL® 4 Practitioner: Information Security Management online exam voucher, valid for 12-months from date of issue.
The official ITIL 4 publication available from PeopleCert is included as an eBook. This will be provided as part of your PeopleCert exam voucher.
Recent customers
An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach. I found the worked examples very practical and very relatable to the Defence industry sector I work in.
Really good facilitation, kept me interested and shared so many practical applications.
Gave me a better understanding of concepts, theories and tools to formalise and improve my current relationship management.
The instructor was very professional and was able to explain each area thoroughly and is available for Q&A.
Learnt a lot that we can implement or improve on in our organisation. The presenter was clear, precise and could relate difficult concepts into language and scenarios we could relate to. Everyone came away from the course feeling that had learnt something valuable.
Catholic Education, Brisbane
The examples provided by the instructor as we were covering of material, made everything make sense. This helped during the exam. Pat was fantastic and engaging. Kept everyone on their toes and ensured he took the time to explain anything we were not clear on.
BAI Communications
The instructor was great and very interactive. He made sure we understood the material and gave ample opportunity for us to ask questions. He provided great examples which tied everything in.
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