Business Relationship Management Professional Course & Examination

Business Relationship Management Professional Course & Examination

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This 3-day Business Relationship Management Professional (BRMP®) certification course is from BRM Institute and accredited by APMG International. This course prepares you for the exam leading to the Business Relationship Management Professional Certification. 

The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results

Course Overview

This course will cover the following modules:

BRM Introduction – The Bigger Picture

  • Why BRM? Why Now?
  • Relationship-Centered Organisation
  • Theory of Relationshipism
  • Triple Bottom Line
  • BRM Defined
  • Capability
  • Discipline
  • Role
  • Activity Domains
  • BRM Challenges
  • Tools included: BRM Role Competency Model

BRM Capability

  • BRM Capability Framework
  • Organisational Purpose and Strategy
  • Organisational Factors
  • Core Values
  • Now-to-New
  • Evolve Culture
  • Build Partnerships
  • Drive Value
  • Satisfy Purpose
  • Limitless Growth and Improvement
  • Tools included: BRM Capability workbook, BRM Capability Impact Report workbook, Strategic Relationship Plan

BRM Capability: Evolve Culture

  • Evolve Culture Framework
  • Purposeful Narrative
  • Desired Behaviors/Shared Ownership, Leadership-as-Practice
  • Influential Relationships
  • Personal Growth/Growth Mindset
  • Tools included: Storytelling, Language Matters, Relationship Network Directory

BRM Capability: Build Partnerships

  • Build Partnerships Framework
  • BRM Role Competency Model
  • Relationship Maturity and Quality
  • Partnering Mindsets
  • Relationship Discovery
  • Relationship Nurturing
  • Tools included: Relationship Maturity Model (RMM), Relationship Strategy on a Page (RSOAP)

BRM Capability: Drive Value

  • What is Value?
  • Types of Value
  • Sources of Value
  • Drive Value Framework
  • BRM Role Competency Model
  • Value Discovery
  • Value Realisation
  • Value Results
  • Tools included: Idea Document, Value Plan, Value Optimisation Report

BRM Capability: Satisfy Purpose

  • Satisfy Purpose Framework
  • BRM Role Competency Model
  • Through the BRM Capability
  • Through the Triple Bottom Line
  • Social Value

BRM Role

  • Our Purpose and What We Believe
  • Role Clarity
  • Single Point of Focus
  • BRM Code of Ethics
  • BRM Role Competency Model
  • BRM Mindset
  • Scope of BRM Role
  • BRM Role with Organisational Factors

BRM Team

  • Our Purpose and What We Believe
  • BRM Team Definition
  • BRM Team Purpose, Mission, and Vision
  • Assessing the Value of a BRM Team
  • Organising a BRM Team
  • Leading a BRM Team
  • Transition Management
  • Coaching BRMs

BRM Key Learnings

  • A review of the key concepts from each of the preceding modules.

Learning Outcomes

This course provides a thorough overview of essential business relationship management (BRM) concepts, and upon completion of the BRMP® course, you will be able to demonstrate your understanding of:

  • What BRM is and the value it provides to an organisation. ​
  • Why an organisation should move beyond profit and products to encompass people, purpose, and planet​
  • Why BRM should be completely integrated into every element of your organisation. ​
  • The contribution of the BRM role to your organisation’s purpose
  • The basic knowledge, skills, and mindsets of the BRM role. ​
  • The core BRM approaches, tools, and templates used to achieve results. ​
  • How a BRM team can advance the BRM capability to evolve culture, build partnerships, drive value, and satisfy purpose within your organisation.

    Who should attend

    • Business Relationship Managers or those in similar roles
    • Project Managers
    • Business Analysts
    • Enterprise and Service Architects
    • External Service Providers
    • Representatives of shared services organisations
    • Anyone interested in maximizing business value


    There are no prerequisites for this course.

    Exam & Certification

    This course prepares participants for the exam leading to the Business Relationship Management Professional (BRMP®)Certification granted by APMG International

    • Exam is 50 minutes; 50 multiple-choice; closed book
    • You will receive an exam voucher for the web-based exam, to be scheduled after the course
    • A passing mark of 30 out of 50 is required to receive your certificate
    • Upon passing your exam a digital badge will be awarded by APMG International

    Course Material & Inclusions

    This course comes with access to our e-materials. Material for this course will be provided as downloadable soft-copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs.

    Our virtual instructor-led classes include a $25 lunch voucher for each day (value of $75 for this 3-day course), this means you can get your lunch organised whether you do it from home or the office. The voucher is provided via email on the first morning of the course.  

    Business Relationship Management Professional (BRMP®) online exam voucher, this is issued from APMG International (global examination body) on the first morning of the course. The schedule is available 24/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required.

    A digital badge you can share with your network will be provided via email upon passing your certification exam with APMG.

    BRM Institute and Professional Membership - Complimentary 3-Month Trial Offer

    Business Relationship Management (BRM) Institute is the leading non-profit organisation that serves the global Business Relationship Management professional community.

    BRM Institute has partnered with APMG to promote wider adoption of world-class Business Relationship Management training and facilitate widespread availability of BRM Institute professional certifications.

    To start or continue your journey, upon registering for a BRM certification, you’ll be able to join BRM Institute as a Professional Member at no cost for three (3) months. Professional members have exclusive access to the Online Campus.  Members can download various publications at no cost and dive into the BRM Interactive Body of Knowledge. The Online Campus allows you to connect with peers, gain professional support and discover how to implement a successful BRM capability. Contact your accredited training organisation for details

    SFIA Skills and Industry Accreditation

    This course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:

    • RLMT: Stakeholder relationship management
    • DEMM: Demand management
    • POMG: Portfolio management
    • BENM: Benefits management
    • CIPM: Organisational change management

    This list gives the core SFIA skills covered by the course. Elements relevant to other SFIA skills may also be included to a lesser depth. Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.

    An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach to learning in a three day intensive period. I found the worked examples very practical and very relatable to the Defence industry sector I work in.

    Mary W.

    Satisfied Customer